Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIO1002 Mapping and Delivery Guide
Follow security procedures when working with passengers and personnel

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIO1002 - Follow security procedures when working with passengers and personnel
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to follow security procedures when working with passengers and personnel within the transport and logistics industry. It includes checking and maintaining the security of passengers, workplace personnel and visitors; identifying and responding to security threats or situations; and completing all required security records.Persons achieving competence in this unit will need to comply with the applicable security regulations and the relevant sections of a transport organisation’s workplace security program and procedures.Work is performed under some supervision generally within a team environment. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field O ‒ Security
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Maintain security of passengers, workplace personnel and visitors
       
Element: Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities
       
Element: Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations
       
Element: Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures
       
Element: Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace procedures
       
Element: Identify a security threat or situation
       
Element: Signs of security threats are recognised and investigated in accordance with workplace security procedures
       
Element: Security threat or situation is identified, assessed and reported promptly, in accordance with workplace security procedures
       
Element: Implications of the security threat or situation are evaluated in accordance with workplace security procedures
       
Element: Relevant personnel are alerted to the security threat or situation as required in accordance with workplace security procedures
       
Element: Communications are maintained with relevant personnel to determine appropriate course of action
       
Element: Respond to a security threat or situation
       
Element: Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan
       
Element: Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care
       
Element: Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements
       
Element: Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services
       
Element: Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene
       
Element: Directions of the controlling security/emergency authority are followed and all possible assistance is provided in response to those directions
       
Element: Maintain security records
       
Element: Records of security checks and precautions are kept in accordance with workplace security procedures
       
Element: Reports of security incidents or threats are completed in accordance with workplace security procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain security of passengers, workplace personnel and visitors

1.1

Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities

1.2

Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations

1.3

Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures

1.4

Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace procedures

2

Identify a security threat or situation

2.1

Signs of security threats are recognised and investigated in accordance with workplace security procedures

2.2

Security threat or situation is identified, assessed and reported promptly, in accordance with workplace security procedures

2.3

Implications of the security threat or situation are evaluated in accordance with workplace security procedures

2.4

Relevant personnel are alerted to the security threat or situation as required in accordance with workplace security procedures

2.5

Communications are maintained with relevant personnel to determine appropriate course of action

3

Respond to a security threat or situation

3.1

Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan

3.2

Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care

3.3

Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements

3.4

Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services

3.5

Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene

3.6

Directions of the controlling security/emergency authority are followed and all possible assistance is provided in response to those directions

4

Maintain security records

4.1

Records of security checks and precautions are kept in accordance with workplace security procedures

4.2

Reports of security incidents or threats are completed in accordance with workplace security procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment, facilities, cargo and passengers

applying procedures for security checks and precautions in accordance with limits of own role and responsibilities

applying relevant legislation and workplace procedures

communicating effectively with others when following security procedures

completing required documentation and reports related to security procedures

following security threat/incident response plan and procedures

identifying and solving and/or reporting problems that arise when following security procedures

identifying signs of a possible security threat

modifying activities depending on workplace contexts, risk situations and environments

reading and interpreting instructions, procedures, applicable regulatory requirements, labels, markings, ID cards and other information relevant to workplace security in the transport and logistics industry

recognising signs of pillage and theft

recognising signs of security threats and situations

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

responding to a possible security threat

selecting and using relevant communications and other equipment required when following security procedures

working collaboratively with others when following security procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable measures for securing transport terminals, storage facilities, vehicles, trains, aircraft and/or vessels

applicable transport security legislation including relevant international, national, state/territory Acts, regulations codes and/or guidelines

common security problems that may occur when carrying out operations in the transport and logistics industry, and action that can be taken to address and resolve these problems

common security threats and incidents that may occur in transport, logistics and allied industries, and related roles and responsibilities of personnel when reporting and responding to these threats and incidents

layout of worksite, vehicle, vessel, train or aircraft and operating procedures

operational work systems, equipment, management and site operating systems when carrying out operations in the transport and logistics industry

precautions and procedures aimed at protecting the security of passengers, workplace personnel and visitors

procedures for operating electronic communications equipment in accordance with required protocol

relevant documentation and reporting requirements

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines

relevant quarantine regulations and requirements

relevant workplace security program, policies and procedures for responding to security threats, situations and emergencies

signs of pillaging and theft

signs of suspicious behaviour.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain security of passengers, workplace personnel and visitors

1.1

Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities

1.2

Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations

1.3

Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures

1.4

Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace procedures

2

Identify a security threat or situation

2.1

Signs of security threats are recognised and investigated in accordance with workplace security procedures

2.2

Security threat or situation is identified, assessed and reported promptly, in accordance with workplace security procedures

2.3

Implications of the security threat or situation are evaluated in accordance with workplace security procedures

2.4

Relevant personnel are alerted to the security threat or situation as required in accordance with workplace security procedures

2.5

Communications are maintained with relevant personnel to determine appropriate course of action

3

Respond to a security threat or situation

3.1

Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan

3.2

Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care

3.3

Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements

3.4

Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services

3.5

Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene

3.6

Directions of the controlling security/emergency authority are followed and all possible assistance is provided in response to those directions

4

Maintain security records

4.1

Records of security checks and precautions are kept in accordance with workplace security procedures

4.2

Reports of security incidents or threats are completed in accordance with workplace security procedures

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIO1002 - Follow security procedures when working with passengers and personnel
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIO1002 - Follow security procedures when working with passengers and personnel

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: